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Welcome to Thao Tree!

By accessing or using our website (the “Site”) and our services (the “Services”), you agree to comply with and be bound by the following terms and conditions of use. Please read these Terms & Conditions carefully before using our website.

1. Acceptance of Terms

By using our Site and Services, you agree to these Terms & Conditions, our Privacy Policy, and any other policies or guidelines posted on our website.

2. Use of the Site

You agree to use the Site and Services for lawful purposes only and in a manner consistent with all applicable local, national, or international laws and regulations.

3. Product Information

We strive to provide accurate product information on the Site. However, we do not warrant that product descriptions, images, or prices are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Pricing and Payments

Prices for products are as displayed on the Site. All payments are processed securely. We reserve the right to refuse or cancel orders in the event of a pricing error or other issues with payment.

5. Shipping and Delivery

Our shipping and delivery terms are outlined in our FAQs available on the Site.

6. Returns and Refunds

For information on returns and refunds, please refer to our Return Policy available on the Site.

7. User Account

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account information and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Thao Tree and is protected by applicable copyright and trademark laws.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction.

10. Affiliate Program

If you are interested in promoting Thao Tree through our Affiliate Program, please refer to our Affiliate Terms and Conditions. By participating in the Affiliate Program, you agree to be bound by the terms outlined in the Affiliate Terms and Conditions.

11. Changes to Terms & Conditions

We reserve the right to modify or replace these Terms & Conditions at any time. Your continued use of the Site after any changes constitutes acceptance of those changes.

If you have any questions about these Terms & Conditions, please contact us at sales@thaotree.shop.